Lockouts
Keys locked inside the cab?
Keys visible inside? Message us now with the exact location, vehicle and where the keys are sitting.
Are the keys inside or missing?
The right service depends on whether the key can be seen inside the cab or is no longer available.
Keys locked inside
Vehicle and truck cab lockouts where keys are trapped inside. Exact location, key position and vehicle type help choose a suitable access method.
Key missing
If the key is missing rather than locked inside, use All Keys Lost so the replacement route can be checked.
View All Keys LostAccess with the vehicle protected
Damage-aware approach
The aim is to protect the cab, trim, locks, seals, and glass. The exact route depends on the lock and vehicle system.
Authorisation first
Lockout work requires authorisation checks before access is attempted.
What to tell us now
Location and key position matter before an access route can be agreed.
- Vehicle or truck registration if available.
- Exact postcode, depot name, or landmark.
- Where the keys are locked.
- Vehicle or truck make and model.
- Proof of ownership or approved use.
Send the lockout details
Add the exact location, vehicle and key position so attendance and access can be checked.
Lockouts FAQ
Answers about access, location and authorisation.
Will opening the vehicle damage it?
The aim is damage-aware entry using a method matched to the lock and vehicle. The exact route depends on the system.
Can Darkey's help at a service station?
Yes, if attendance is available. Send the exact location, registration, and make so the callout can be checked.
Do I still need proof?
Yes. Authorisation checks protect drivers, operators, and vehicles.